ZDA - FAQ
Refund Policy
All sales are final. We do not offer refunds unless an item is:
• Wrong item received
• Defective on arrival
• Damaged during delivery
To report an issue, contact us within 24 hours of receiving your order with a photo or video of the item.
WhatsApp: +592 647-9713
Email: support@ziiwanndept.net
Exchanges:
If you received the wrong size or item, we will offer an exchange if the product is still in original condition.
No refunds on sale items.
Are any purchases final sale?
We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
MADE IN CHINA
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.